Five star review - exceptional guest care by all staff, Riad is pristine, welcoming, comfortable, well located - perfect!What an absolute find .. from...

Five star review - exceptional guest care by all staff, Riad is pristine, welcoming, comfortable, well located - perfect!What an absolute find .. from initial contact to request our airport transfer, to help with bags back to the taxi collection point - service here was second to none! I was almost out off of Marrakesh two women travelling - thank goodness! What an amazing place, full of culture, friendly people, lots to do, amazing weather… colourful with great smells - I loved the Cedar and Fleur D’Orange.Mohammed was waiting for us and carried our bags through the streets to the Riad, we arrived in the middle of the night and this in itself was truly magical (a memory that will stay with me forever) - we felt immediately safe - Mohammed was professional, helpful. Gentle and knowledgeable.Our room with en-suite was exquisite, stylish, immaculate, bedding and decor pristine, with character.. loved the pink sofa, chair, fireplace - maid service daily, fresh towels, robes in room .. even a single yellow rose in small vase! We met Mona the following day she checked everything was ok - Breakfast was consistently good, lots, delicious - we were always offered more - I personally loved the coffee, home pressed orange juice daily, water, mint tea… the terrace was beautiful, again clean, welcoming, with character - the terrace design offers privacy too, you can choose to mix/sit near other guests - or away from. Azzouz Sun hats on sun loungers along with colourful towels for guest use - they really think of EVERYTHING! Mona asked if we wanted to meet up which we did - this was invaluable - Mona was friendly, helpful went through Map noting things not to be missed, places to try time prevailing and when best to take a guide. She was exceptional, said she could be contacted ‘anytime’ which was ‘over and above’ and offered great reassurance during our stay - nothing was too much trouble - Mona arranged taxis for us and we chose to use the hamman at Azzouz with massage - arranged at convenient time for us - so pleased we had it there! Hamman experience was unforgettable and skin felt amazing, followed by relaxing duo massage - all female therapists without us asking for this - again we felt so well looked after. Every member of staff we saw during our four nights stay were smiley and friendly - without exception.I’ve only been home five days and writing about our amazing stay feels overwhelming - Staying in THIS Riad enhanced our stay in Marrakech - Marrakech was draw droppingly awesome! Thank you Also enjoyed: both palaces, Musee Majorelle/Yves St Laurent, Souks, main square, Secret garden, sunsets.

Absolutely amazing Riad in the heart of the Médina. It is very beautiful, clean and calm. The stuff is unbelievably friendly, supporting and funny. The...

Absolutely amazing Riad in the heart of the Médina. It is very beautiful, clean and calm. The stuff is unbelievably friendly, supporting and funny. The rooms are beautiful clean and chic. The breakfast, lunch and dinner are delicious, fresh and made with love. Whatever we asked for they made it happened with a big smile. We booked the Hammam with the massage, both very very good . We will definitely come back

We arrived late - around 22:00 - and in the middle of the week and we were greeted by the staff like long, lost family. Ali - our great host - escorted...

We arrived late - around 22:00 - and in the middle of the week and we were greeted by the staff like long, lost family. Ali - our great host - escorted us through the semi-deserted streets of the Medina to the simple entrance to the riad. The small door was a portal to this beautiful and very comfortable "oasis". Ali served us hot tea and warm towels to refresh us while he took care of the check in process. He then escorted us to a nearby restaurant for a late dinner. We were treated just as well for the remainder of our stay in Marrakech and treated to wonderful breakfasts with strong coffee and fresh fruit. The staff here is the best and made us feel so welcome, gave us great advice about navigating the Medina and where to eat, and most importantly, what not to do too.